Call Centers Software

AdCleaner

Key Features: 1.Block Floating Ads and new form popups 2.Clean and auto block over 5600 Adwares,Spywares 3.Easy to use, default settings ,hotkeys supported 4.Lovely looks,Skins ,user tips supported 5.Clean all form IE ads including : general popup ads,modelessdialog popup ads,winhelp popup ads,unfathered popup ads,floating ads,animated ads,flash ads,uncached image ads

Tangram 3D

Tangram is a noble game of ancient East. Borned in China, it conquers hearts and minds of both emperors and commoners all over mysterious China. Currently Tangram puzzles continue to attract people and remains favourite puzzle of modern ages. Goal of Tangram is to assemble sample figures from a set of pieces. Being made in full 3D environment, Tangram puzzles 3D put you into real atmosphere of Buddha contemplation.

VbSMS

VbSMS is designed to Send SMS messages through GSM phones connected to your PC/server by Infrared, Bluetooth or data cable. Samples provided for Visual Basic, Visual C# .NET.

Cactus Bruce and the Corporate Monkeys

Play as the Pirate Cactus who controls a grappling claw-machine. The claw can grab almost any item in the game which creates a very dynamic and explorable environment. The cast of comical friends (like Marvin the Explosive Snowman) and the humorous storyline energizes the gameplay. In addition, Cactus Bruce and the Corporate Monkeys features memorable music, immersive graphics, wacky mini game, five varied game modes, and over 100 levels.

Easy Tray

Open various program combinations, documents, and webpages, simultaneously with one mouse click from your system tray. You can also open any website directly from your system tray. This software places an icon in your system tray (bottom corner of your screen), and from this icon, you can assign a large list of programs you would like to run, and you can open many applications simultaneously with just one click.

TERAVoice Server

TERAVoice is a high-performance telephony platform for Windows that can implement any type of telephony application like voicemail, automated attendants, voice menus, waiting queues for call centers and custom IVR applications. TERAVoice can also act as a VoIP (Voice over IP) gateway for bridging calls from PSTN to H.323 terminals and computers for inbound and outbound calls.

Ten Thumbs Typing Tutor

Ten Thumbs Typing Tutor teaches the skill of touch typing in an accessible step-by-step way. It provides full and proper QWERTY and Dvorak tuition with U.S and British keyboard support. Features include: network support, a range of feedback options, and automatic weighting of lessons to get you learning most effectively. Suitable for learners of all ages; it is used in homes, schools, universities and businesses. Friendly and easy to use.

MailManager

MailManager is the leading Open Source Email Response Management product. It is used by thousands of people in call centers, businesses, education and government. It helps teams to deal with large volumes of email to organizational addresses such as info@example.com, sales@example.com or support@example.com. It provides reporting tools, an email search engine and tools for answering email quickly using standard templates and attachments.

BridgeTrak Help Desk Software

Comprehensive trouble ticket tracking software for help desks and call centers. User-friendly interface offers customizable screens, custom user fields, knowledgebase, asset manager, project organizer, reports, queries, etc. Modules available for 24/7 customer self-help via the Web, automatic issue escalation, and advanced data searches. Integrates with computer inventory software to aid in IT troubleshooting.

Queuing Model Excel

Calculate the optimum number of customer service staff to minimise your costs. Determine the number of customers waiting, average waiting time, and service staff utilization. Review the impact of changes in service point numbers on total costs. The model considers customer arrival and service rates, the cost of service staff, and the loss of profit contribution due customer waiting time (dissatisfaction).

LingvoSoft FlashCards English <-> Greek for Pocket PC

Do you have the desire to learn 7000 foreign words in a short time and with the least amount of effort? Then LingvoSoft FlashCards English - Greek for Pocket PC is the best choice for you! It contains four exciting games which will help you quickly expand your vocabulary: Flash Cards, Pockets, Translation Test and Spell Check.p The FlashCards vocabulary base is comprised of 3000 basic lexis and about 4000 special terminology words (units).

Sounding Keyboard and Mouse

It Lets you hear magic sound when you press keys or click mouse. The program allows you to hear the sound or the words which you want to hear after your typing or clicking.If the Microsoft Speech API and TTS Engine have been install on your computer, The program can vocalise the text you are typing at the completion of each character or each word or each sentence.

 

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